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Sure it matters...Originally Posted by stevelarry
If the item is defect, you speak up then and there!
Leave the item there and (if you paid already) ask for a full refund
Don't pay for the defective item, take it home, then complain about it online.
Offer, acceptance, consideration.
Good to hear the Op is sorted.
Paying full retail for an item that is not in perfect condition and then being told by said retail to sort it out your self is never acceptable.
If Ye Hath Fought Like a Man, Ye Needen't Hang Like a dog.
Thank you OP for sharing your experience. Will not buy from this vendor ever.
Most stores wont allow you to unbox something to try it out, now its a used item in some shoppers minds as its not a factory sealed box,
Can you imagine starting up unboxing and starting up generator in Home depot or assembling a battery operated mower in Canadian Tire ?
Yes, but they did unbox the item, and found out that it is defective.
That should have been a sign for the buyer, that the item will have to stay in the shop.
To take a defective item, which you just purchased new, home, and be told to take it up with the manufacturer is ludicrous, by both, the buyer and the seller!
This is my exact thought every time I see a pinned drum being advertised and drooled over lol
You guys are never satisfied. The dealer made it right with the OP and that's all it matter at the end.
Some of you should go to Costco or Canadian Tire and see the trolley full of returned items - defective - missing parts. Ect.
Costco near me, has 2 full time employee dealing with that - there is a line up waiting to return stuff every time I put my feet there - every week.
You will run out of dealers and you will have to take on golf or other endeavours.
They made it right -in my book that all that can be done to fix it.
The only dealer to blackball are th CSAAA members dealers..the org and it’s members who are in the pocket of the Libs and antis.
dealer made it right? lmao
go white knight somewhere else,
made it 'right' only after being outed,
they treated the customer like hot garbage when they thought they could get away with it
and lending a demo optic is not making this right
They didnt lend a demo optic in the end. When i showed up they did a straight up exchange and told me they had misspoken on the phone. In the end they did as good as you could hope for from any retailer and I thank them for it.
Last edited by Jeffm312; 05-09-2023 at 10:32 AM.
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